Lost your hard-earned money in hidden fees?
Let the EasyPCP team take charge of your car finance Hire Purchase & PCP compensation claims.
Nearly 90% of PCP and HP agreements in the UK may have been mis-sold, surprising, right?
NOTE : Discretionary Commissions Arrangements (DCAs) were not added to your agreement so you would not know if you were mis-sold!
Ask yourself these questions to know if you could be eligible for compensation:
If you answered ‘No’ to any of these questions, you have grounds for a claim.
Take our easy online assessment to see if you have a claim.
Speak with our team for clear, tailored advice based on your case.
We’ll handle all the paperwork and submit your claim to the finance provider.
Relax while we work to secure the compensation you’re entitled to.
Work with our team that has years of experience in compensation claims. We know about the complexities of consumer rights and financial agreements and will handle your claims efficiently to maximise your compensation.
With a proven track record of compensation recovery, we’ve successfully recovered ‘000 pounds for our clients. Our streamlined process and in-depth legal knowledge boost your chances of success, making it easier for you to reclaim what’s rightfully yours.
From your online application to the result, we guide you through the claims process with clear support. We take care of everything, ensuring a stress-free experience while fighting for the compensation you deserve.
A PCP finance claim is made by people who run into problems with their car finance agreements, known as Personal Contract Purchases (PCP). These deals include upfront and monthly payments, plus a large final payment (the “balloon” payment).
If you signed a PCP agreement/s before January 2021 and after 2007, you may be able to claim compensation if you feel the deal was mis-sold. This includes if you had unfair terms, poor affordability checks, unexpected charges or hidden or partially hidden commission payments made to the dealer. The goal of a claim is to get compensation for any unfair practices or misinformation in the agreement and just like the PPI scandal, you would not have known about them as they were not in your agreement. They were secret commissions.
A Hire Purchase (HP) claim is when you take legal action against a lender (finance company) over problems with your HP agreement. In an HP deal, you make fixed monthly payments for a vehicle without the large final payment you’d see in PCP agreements. While often used by businesses, HP is also available for personal use.
If you signed a HP agreement/s post-2007 and before January 2021, you may be able to claim compensation if you feel the deal was mis-sold. This includes if you had unfair terms, poor affordability checks, unexpected charges or hidden or partially hidden commission payments made to the dealer. The goal of a claim is to get compensation for any unfair practices or misinformation in the agreement and just like the PPI scandal, you would not have known about them.
There are many and below are some examples of key players in the car finance market who may have mis-sold agreements.
The UK’s car finance mis-selling scandal involves lenders primarily compensating consumers due to their regulatory oversight and direct contractual relationship with borrowers. Car Dealers & other intermediaries were incentivised, by commission structures, often pushed consumers towards more expensive loans, even when unsuitable. Dealerships, while involved in the sales process, are not directly regulated by the Financial Conduct Authority (FCA) in the same way.
Determining whether you were mis-sold a PCP (Personal Contract Purchase) or HP (Hire Purchase) car finance deal involves understanding your rights.
Determining whether you were mis-sold a PCP (Personal Contract Purchase) or HP (Hire Purchase) car finance deal involves understanding your rights.
In March 2019, the findings of an investigation by the Financial Conduct Authority (FCA) uncovered concerning evidence of widespread unclear and excessive car finance costs,
A PCP (Personal Contract Purchase) claim is a formal process through which a consumer.
The time it takes to resolve a PCP or Hire Purchase finance claim depends on several factors, such as the complexity of the case and how quickly the lender responds.
If the lender paid a Discretionary Commission Arrangement for your agreement, the complaint will be paused until 4th December 2025. After that date, the lender has a further 8 weeks to respond to confirm whether they agree to pay compensation.
If escalated to the Financial Ombudsman Service, it could take several months for a final decision. On average, a straightforward claim can be resolved within 3-6 months, but more complex cases might take longer.
Making a PCP or HP mis-sold car finance claim should not directly affect your credit score. This process addresses potential issues like undisclosed commissions or affordability checks rather than disputing your creditworthiness. Furthermore, most claim-related actions involve only “soft credit checks,” which do not impact your score.
Yes, you can still pursue a claim even if you no longer have these documents. Lenders or brokers are legally required to retain records of agreements for several years. Tips if you can’t find your documents –
If all else fails let us know: As claim experts, we can access records directly from the lender on your behalf.
Ideally you would have the following documents:
Yes, you can if you took out an agreement between 2007 and 2021. Even if you’ve made the final payment or returned the car, you may be entitled to compensation if the terms of the deal were unfair or if the product was mis-sold to you. Contact us to review your agreement and determine if you have a valid claim.
Typically yes, there is time limit of 10 years from the date of agreement. However the FCA is reconsidering its position. If you believe you have been mis-sold a PCP or HP finance agreement or experienced unfair practices, it’s important to act within this period.
We recommend reaching out as soon as possible so we can assess your eligibility and help you file your claim on time.
We offer a no-win, no-fee service, meaning you won’t have to pay anything upfront. If your claim is successful, we will take a percentage of the compensation awarded. So, now you can pursue your claim without worrying about upfront legal costs and any hidden fees.
We recommend reaching out as soon as possible so we can assess your eligibility and help you file your claim on time.
“IMPORTANT INFORMATION: Easypcpclaims.co.uk is a claims management company. Where a claim is successful we will charge a contingency fee representing no more than 30% plus VAT (36% total) at the prevailing rate (currently 20%) in respect of any redress/compensation/goodwill payment recovered on your behalf. You do not need to use a claims management company to make your complaint to your Lender or other compensation scheme, such as the Financial Services Compensation Scheme (FSCS), and if your complaint is not successful you can refer it to the Financial Ombudsman Service (FOS) yourself for free.”
If you need assistance regarding car finance or believe you may have been affected by mis-sold agreements.
Be proactive in seeking assistance and gather as much information as possible about your situation
to support your case.
